TeamViewer acquires Upskill in bid to dominate enterprise AR solutions 1

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‘The enterprise AR market is huge and growing rapidly, and we are perfectly positioned to tap that potential’

Quick read

➨ The acquisition of US-based Upskill, for an undisclosed sum, adds frontline worker augmented reality software to Germany-headquartered TeamViewer’s product library
➨ Upskill also has a strong presence in North America, an engineering hub in Texas, and reputable blue-chip customers such as The Boeing Company, Merck and American Bureau of Shipping
➨ Going forward, TeamViewer is looking at complementary use cases and industries, including aerospace, pharma and life sciences, insurance and claims management, and retail

The story

TeamViewer is aiming to be recognised as the top global player for providing industry-specific augmented reality solutions after acquiring Upskill.

The acquisition of US-based Upskill, for an undisclosed sum, adds frontline worker augmented reality software to Germany-headquartered TeamViewer’s product library, which already boasts a remote connectivity app with more than 550,000 subscribers.

TeamViewer is all about remote connectivity, enabling workers to access, control, manage, monitor and repair devices of any kind, from anywhere.

Augmented reality is a crucial technology for the company in its mission to improve remote connectivity for workers.

Its flagship augmented reality software, TeamViewer Pilot, is undergoing rapid development, including the recent addition of support for Microsoft HoloLens 2.

TeamViewer acquires Upskill in bid to dominate enterprise AR solutions 2
Its flagship augmented reality software, TeamViewer Pilot, is undergoing rapid development

The acquisition of Upskill brings digital workflow solutions that support workers in industrial manufacturing, inspection, and audit use cases through real-time interfaces with smart glasses and handheld mobile devices.

Upskill also has a strong presence in North America, an engineering hub in Texas, and reputable blue-chip customers such as The Boeing Company, Merck and American Bureau of Shipping.

These factors move TeamViewer forward on its path to become the top global player for providing industry-specific augmented reality solutions, particularly following its successful acquisition in 2020 of European wearable software leader Ubimax.

‘The enterprise AR market is huge’

Oliver Steil, chief executive of TeamViewer, points to Upskill’s significant US footprint and technical and solution delivery know-how as crucial reasons for the acquisition.

He says: “Our joint AR teams now represent the world’s most experienced workforce in deploying wearable computing technology to the shop floor.”

TeamViewer now has the capabilities to enable digital transformation across all verticals and parts of the value-chain, according to Steil. Going forward, the company is looking at complementary use cases and industries, including aerospace, pharma and life sciences, insurance and claims management, and retail.

He says: “The enterprise AR market is huge and growing rapidly, and we are perfectly positioned to tap that potential.”

Brian Ballard, chief executive officer of Upskill, says joining forces with TeamViewer “will reinforce our mission to upskill frontline workers and to enhance industrial processes through technology”.

He continues: “Our existing customers will benefit from an accelerated product development roadmap, global reach, and additional solutions and features within the TeamViewer portfolio.”

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Images: TeamViewer and Upskill

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